Terms of Service

1. Acceptance of Terms
By accessing and using the Natys Restaurant website (“Site”) and/or making a reservation or using our restaurant services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Site or our services.

2. Definitions

  • “Services” means all food, beverage, takeaway, delivery, reservation, and other related services provided by Natys Restaurant.

  • “User” means any individual using the Site or the Services.

  • “Content” means all information, menus, prices, images, and promotional materials available on the Site or in our restaurants.

3. Access to the Site
We reserve the right to modify, suspend, or discontinue the Site (in whole or in part) at any time without prior notice. Natys Restaurant is not liable if the Site becomes unavailable at any time or for any period.

4. Reservations, Services, and Payments

  • Reservations can be made through our Site, by phone, or via WhatsApp as listed on our contact page.

  • All menu prices are subject to change without prior notice. Prices may be subject to government tax and service charge (as stated on our menu).

  • Payments must be made using the accepted methods at the restaurant. You are responsible for any additional charges such as taxes or service fees according to our policy.

5. Use of Services

  • You agree to use our Services lawfully and ethically and not to infringe upon the rights of others.

  • You may not use our Services for commercial purposes without prior written consent from Natys Restaurant.

  • We reserve the right to refuse service or cancel reservations if any misuse or violation is detected.

6. Site Content

  • All Content on the Site is owned by Natys Restaurant or licensed third parties. You are granted a non-exclusive, non-transferable right to access and use the Site in accordance with these Terms.

  • You may not copy, modify, distribute, sell, or create derivative works from any Content without our written permission.

  • While we strive for accuracy, we do not guarantee that all information is error-free or up-to-date. Prices, menus, and services may change.

7. Disclaimer
The Services and Content are provided “as is” and “as available.” Natys Restaurant makes no warranties, either express or implied, regarding fitness for a particular purpose or error-free operation. We are not liable for any direct or indirect losses arising from the use of the Site or our Services, except where prohibited by applicable law.

8. Limitation of Liability
To the maximum extent permitted by law, Natys Restaurant’s liability shall be limited to the amount you paid for the specific Service in question. Our employees, partners, and affiliates shall not be held liable for any losses or damages arising from the use of our Services.

9. Cancellation and Modification Policy

  • If you cancel or modify a reservation, the applicable cancellation policy will apply (please confirm when booking).

  • Natys Restaurant reserves the right to cancel reservations due to operational reasons or force majeure and will make reasonable efforts to notify you as soon as possible.

10. Relationship of Parties
These Terms do not create any partnership, joint venture, or agency relationship between you and Natys Restaurant. You may not make any representations or commitments on behalf of Natys Restaurant.

11. Intellectual Property Rights
All names, logos, trademarks, and copyrighted materials related to Natys Restaurant are protected under applicable laws. Except for personal, non-commercial use, you may not use any of these materials without our written consent.

12. Changes to Terms
Natys Restaurant may revise these Terms at any time by posting an updated version on the Site. You are encouraged to review the Terms periodically. Continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Indonesia. Any disputes shall first be resolved amicably; if unresolved, they will be submitted to arbitration or the competent court in Bali, Indonesia.

14. Contact Information
For any questions regarding these Terms, please contact us at:
Natys Restaurant
Jl. Bypass Ngurah Rai No. 9, Kuta, Badung, Bali 80361, Indonesia
Email: info@natysrestaurant.com